Do I Need to Be Home for a Pool Leak Detection? What to Expect with Aaron’s Leak Detection in Orlando, FL

Pool leaks don’t wait for a convenient time - and if you’re juggling a busy schedule, you might wonder: Do I need to be home for my pool leak detection appointment? At Aaron’s Leak Detection, the answer is simple: nope, you don’t have to be home - but you’re absolutely welcome to be!
In this blog, we’ll walk you through everything you need to know about how we handle appointments when homeowners aren’t present, what we need from you ahead of time, and how we keep you fully informed throughout the process. Whether you're working, out of town, or simply prefer not to be there, we’ve designed our process to work for you, because putting people first is the heart of everything we do.
We Put People First - Every Step of the Way
At Aaron’s Leak Detection, our #1 Core Value: We Put People First. That means your convenience and clarity come first at every step. We’ve built a pool leak detection process that’s not only effective and professional but also simple, convenient, and completely transparent.
When you schedule with us, our team will clearly explain everything - from the detection process to the cost. You’ll know what to expect before we even arrive at your home. No surprise fees, no confusing fine print. Just straightforward service you can rely on.
Curious about what happens during the leak detection process? Check out our step-by-step guide and video to see exactly how we work.
What Happens If I’m Not Home?
If you're not home for your appointment, don't worry, we’ve got it covered.
Here’s how it works:
- Before the appointment: We’ll schedule your service at a convenient time and collect any special access instructions from you (like gate codes or lockbox combinations).
- The day of your appointment: Our specialist will text or call when they’re on the way.
- After the inspection: You’ll receive a thorough report, complete with underwater photos and videos, showing you exactly what we found. Our technician will also give you a call to go over the results and answer your questions.
We make sure you have everything you need to feel confident in our findings - even if you’re not physically present.
Want to Be There? We'd Love to Meet You
If you prefer to be home when we visit, that’s great too! We always enjoy meeting our customers in person, answering questions on the spot, and walking you through the inspection firsthand. But rest assured, our communication and documentation are just as thorough whether you’re standing beside the pool or halfway across town.
Three Things We Need from You (Even If You’re Not Home)
To make sure your pool leak detection goes smoothly, there are just a few things we ask you to take care of before the appointment:
1. Provide Access to the Pool
Please make sure we can access the pool area - this includes gate codes, lockbox combinations, or any other instructions we’ll need. If your pool is in a gated community or has additional security features, we’ll coordinate everything in advance with you.
2. Ensure the Pool is Clean and Clear
Cloudy water can obscure cracks or leaks, making it harder to detect issues accurately, so a clean, clear pool allows us to perform the most accurate inspection possible. Please make sure leaves, debris, and cloudiness are removed before our visit. We’re not asking for perfection, but we do need to see and the water needs to be safe for our technician to deliver the level of service we’re known for.
3. Check the Water Level
Your pool should be filled to the proper level: the middle of the skimmer. Not too high, not too low. This is crucial because pools are engineered to be watertight up to that level, and it allows us to test and inspect properly.
Want a quick checklist for preparing your pool for your appointment? Our blog post "Is Your Pool Ready for the Best Leak Detection in Central Florida?" has all the details you need.
Complete Transparency - Even When You’re Away
Just because you’re not home doesn’t mean you’ll be left in the dark. We document everything with underwater photos and videos, and we send you a detailed, professional report. This way, you can:
- See exactly what we found
- Understand where the leak is
- Review our recommendations for repairs
- Have peace of mind that your property was treated with care
We treat your pool like it’s our own - and we respect your home, your time, and your trust.
Trusted Pool Leak Detection in Orlando, FL
At Aaron’s Leak Detection, we’re proud to be Orlando’s trusted experts in professional pool leak detection. Whether you're home or not, we’ve designed our process to make your life easier and your pool safer. From clear communication to documented results, we deliver service that puts people first.
If you suspect a pool leak or just want peace of mind, contact us today to schedule your appointment. Learn more about our leak detection services in Central Florida and see why homeowners throughout Central Florida count on us for fast, honest, and accurate results.
👉 Ready to get started? Schedule your leak detection now. We’ll take care of the rest, so you can get back to enjoying your pool.
Pool leak? Relax! We’ll handle it.
If you’re seeing signs of water loss, don’t stress. Let our friendly, honest pros guide you to the pool leak solution that’s right for you.